And what is that "you're the one calling for help so you must be the idiot" attitude all about? Clearly, anyone who can make it through the telephone maze to actually speak with a live tech support representative has proven that she isn't stumped easily.
Why can't I find an on site support utah site that talks to me in a language I can understand? Information Technology is a broad term; I'm just trying to get my printer to work!
After a thorough examination when it becomes tech support I.T clear that you want to move on a new idea move to the next step which is to take small measurable actions tracking their success.
If you are going to run a business or sell Managed I.T support uttah something on your site it might be important that you can include a shopping cart to make purchasing and selling hassle-free for you. More than anything else, though, the web host company must be able to secure transactions to avoid any identity theft and fraud. Thus, make sure that the web hosting company can offer you SSL technologies if you plan on having this kind of feature on your site.
So, when you call, you are going to be cool and calm and keep track of everything that happens. If you don't get satisfaction from the first tech support representative you speak to, ask to speak to a supervisor. This is called escalating the issue.
With Pay as you go IT services, you can now concentrate on revenue generating areas of your business such as marketing or sales. These services will also mean better customer service, which would ultimately reflect in a healthy bottom line in your company's annual balance sheet.